How to Request Your Medical Records for a Second Opinion

Seeking a second opinion on your medical condition can be a valuable step in ensuring you receive the best possible care. Whether you’re feeling unsure about a diagnosis, weighing different treatment options, or simply looking for peace of mind, having access to your medical records is essential. In Hong Kong, requesting your medical records is straightforward, and doing so can help you and your new doctor make informed decisions about your health. Here’s how to do it:

1. Know Your Rights

In Hong Kong, patients have the right to request copies of their medical records under the Personal Data (Privacy) Ordinance. This means you are entitled to access your personal health information from hospitals, clinics, or any medical practitioner. Having a clear understanding of your health history is crucial when seeking a second opinion, so don’t hesitate to exercise this right.

2. Identify What Records You Need

When requesting your medical records, be specific about what you need. Common records for a second opinion include:

• Medical history (previous diagnoses, treatments, surgeries)
• Test results (blood tests, imaging, biopsies)
• Medication list (current and past prescriptions)
• Doctor’s notes (consultation summaries, treatment plans)

This ensures the second doctor has a comprehensive view of your health and can provide accurate advice.

3. Contact the Medical Provider

Reach out directly to the clinic, hospital, or medical facility where you received care. Most hospitals in Hong Kong, both public and private, have a designated medical records department or a patient services center that handles such requests. You can usually submit a request in person, over the phone, or online through their websites.

Here’s what you’ll typically need to provide:

• Your full name and HKID/passport number
• The dates of your treatment (if known)
• Details of the specific records you need
• Consent form (if requesting records on behalf of someone else)

4. Be Aware of Processing Times and Fees

Processing times for medical records in Hong Kong can vary. Public hospitals might take a few weeks to process your request, while private clinics may be quicker. Additionally, there may be a fee for accessing your records, depending on the provider and the volume of documents requested. Be sure to ask about these details when making your request.

5. Consider Electronic Records

Some medical facilities offer electronic access to your records through online portals, which can make it easier and quicker to share with a second doctor. If available, this option can save time and help streamline the process of seeking a second opinion.

6. Share Your Records Securely

Once you have your medical records, ensure they are shared securely with the second doctor. You can bring hard copies or email electronic files, but make sure any sensitive information is transmitted safely to protect your privacy.

Requesting your medical records is your right, and it’s a key step in taking control of your health. At MySuperCheck, we encourage you to explore all your options confidently. If you ever feel unsure about a diagnosis, seeking a second opinion can provide clarity and peace of mind. Taking the time to gather your medical records ensures you have everything you need to get the best possible care.